Delivery Policy
Effective Date: July 2026
Physics4U provides only digital educational products. We do not sell or ship any physical products. This Delivery Policy explains how your purchased digital products are delivered after a successful payment.
All products available on Physics4U are delivered electronically. No courier, postal service, or physical shipment is involved.
1. Delivery Method
After successful payment, your purchased digital product will be made available through one or more of the following methods:
Instant Download
Download directly from the order confirmation page after payment.
Email Delivery
A download link may also be sent to your registered email address.
My Account
Purchased products may remain available in your account for future downloads, subject to website policies.
2. Delivery Time
- Most products are delivered immediately after successful payment.
- Delivery may occasionally be delayed due to payment verification or temporary technical issues.
- If you do not receive your product within a reasonable time, please contact our support team.
3. Download Availability
Please download and securely store your purchased files after delivery. Keeping a personal backup is recommended.
4. Failed or Pending Payments
If your payment is unsuccessful, pending, or declined, the digital product will not be delivered until payment is successfully completed.
5. Incorrect Email Address
Please ensure that your email address is entered correctly during checkout. Physics4U is not responsible for delivery delays caused by incorrect customer information.
6. Technical Issues
Download Problems
If your download link is not working, contact us for assistance.
Corrupted File
If a downloaded file is damaged or incomplete due to a verified issue, we will provide a replacement download.
Support
Our support team will assist you in resolving genuine delivery-related issues as quickly as possible.
7. Contact Us
If you experience any delivery-related issues, please visit our Contact Page.